Survey

Survey

Survey enables you to find out what interests your prospects, what your customers really want, and get the intelligence you need to run your business smarter and more successfully.

With Survey you can run a more strategic business

As the head of a small business or organization, you probably don’t like unnecessary risk. Asking your audience for feedback about their needs, wants, and attitudes can save you time and money and help you feel more confident about the services you offer or the direction you want to take. Using online surveys to gather feedback lets you learn—and react to—what they want, quickly.

With Survey you’ll create stronger relationships with your audience

When your customers and members know their opinion matters to you, it’s powerful. It’s a realization that gets them engaged with you on a deeper emotional level, making them more interested and eager to hear from you. Create a loyal following. And bring them back, again and again!

With Survey you’ll be more relevant to your customers

When you’re in a position to deliver what your audience wants—like delivering targeted marketing communications that get opened 20% more often*—you’re in a position to meet their needs and wants and become their regular provider. Ask them what they’re thinking. Give them what they’re looking for.

With Survey you’ll complement your face-to-face interactions

Even if you have regular customers who tell you how you’re doing, there are probably people you don’t see as often. Online Survey allows you to reach these people too. Get customers to tell you what they really think, instead of what they think you want to hear. With feedback from surveys, you can learn from both audiences—and get a clearer snapshot of your customers’ true feelings.

With Survey you’ll spot potential issues earlier

Regularly conducting online surveys for feedback helps reveal a pattern of customer behavior and attitudes that can reliably help you identify trends and quickly solve issues customers may have. If you only use surveys once a year, you may be missing out on opportunities to deliver superior customer service, fix misunderstandings, or gain repeat business.

Sound Good? Contact me for a free, no obligation consultation.

Phone: (781) 307-5258(781) 307-5258

jgrillo@jngassociates.com


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